Terms and Conditions

Terms and Conditions

Privacy

We do not store full credit-card details and customer information is handled in accordance with our Privacy Policy.

Orders and payment

1. Orders are charged at the published price on the date of purchase, including applicable VAT and delivery charges.
2. Prices may change without notice.
3. There is no minimum order.
4. Orders must be paid in full before dispatch.
5. Products cannot be dispatched where payment remains incomplete.

Warranty

1. Unless stated otherwise, equipment carries a 12-month manufacturer's warranty.
2. Goods are not supplied on a trial basis.
3. Returns require prior authorisation from LA Tanning.
4. Authorised returns must be packaged correctly and include the original packaging and manuals where applicable.
5. Return postage is the customer's responsibility unless a confirmed fault or fulfilment error applies.

Delivery

Orders placed before 2pm on a working day are normally dispatched that day. Orders placed later are normally delivered within two working days. These timings are targets rather than guarantees because delivery depends on third-party couriers. International deliveries generally take between three and twelve working days.

Inspection and cancellation

Please inspect goods promptly and notify LA Tanning in writing within seven days if an item arrives damaged or does not match the order. Orders cannot be cancelled after dispatch.

Force majeure and governing law

Neither party is responsible for failure caused by events beyond reasonable control. These terms are governed by the law of England and Wales and disputes are subject to the jurisdiction of the English courts.

For assistance, email info@latanning.co.uk.